Privacy Policy

Our Commitment to Your Privacy

At CertBloom, we honor the sacred trust you place in us with your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our adaptive teacher certification preparation platform.

Information We Collect

Account Information

• Email address and full name when you create an account
• Profile information including certification goals and study preferences
• Learning style assessments and anxiety level indicators

Learning Data

• Practice session results, including questions answered and accuracy
• Study patterns, time spent, and progress tracking
• Mood check-ins and mindfulness exercise participation
• Confidence ratings and self-assessment responses

Payment Information

• Billing information processed securely through Stripe
• Subscription status and payment history
• We do not store credit card numbers on our servers

Technical Information

• Device type, browser information, and IP address
• Usage analytics to improve our adaptive algorithms
• Error logs and performance metrics

How We Use Your Information

Adaptive Learning

• Personalizing your study experience and question selection
• Tracking your progress and identifying areas for improvement
• Generating adaptive study plans and recommendations

Service Delivery

• Providing access to practice questions and study materials
• Managing your subscription and billing
• Sending important updates about your account or our service

Improvement & Analytics

• Analyzing usage patterns to enhance our adaptive algorithms
• Improving the effectiveness of our study materials
• Developing new features and wellness tools

Information Sharing

We do not sell, rent, or share your personal information with third parties except in these limited circumstances:

• Service Providers: Trusted partners like Supabase (data hosting) and Stripe (payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition (with notice to you)
• Aggregate Data: De-identified, statistical information for research purposes

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication through Supabase
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• PCI-compliant payment processing through Stripe

Your Rights and Choices

Access and Control

• View and update your profile information at any time
• Download your learning data and progress history
• Delete your account and associated data

Communication Preferences

• Opt out of non-essential emails
• Adjust notification settings in your dashboard
• Unsubscribe from marketing communications

California Residents (CCPA)

California residents have additional rights including the right to know what personal information we collect, delete personal information, and opt-out of sale (though we don't sell personal information).

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and remember your preferences
• Analyze how you use our platform to improve it
• Provide personalized study recommendations

You can control cookies through your browser settings, though some features may not work properly without them.

Children's Privacy

CertBloom is designed for prospective teachers who are 18 years or older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We'll notify you of significant changes via email or through our platform. Your continued use of CertBloom after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: